StressFree I/T®
Enterprise Monitoring Service (EMS)
Key Areas Covered by StressFree I/T®
Faults - StressFree I/T® continually monitors the
client network, system and application environment, providing alerts that enable rapid
identification of problems based on customer-defined
threshold limits. All critical alerts can result in immediate
customer notification through paging and/or email. In most cases,
Digital-DNS will process the alert and remotely resolve the problem
without you're being aware there was ever an issue.
Assets - StressFree I/T's® infrastructure asset
reporting tracks IT assets by IP address, node name and software image
for capacity planning, maintenance and regulatory documentation
purposes.
Performance - StressFree I/T® monitors networks,
systems and applications, providing hourly, daily and weekly reports on
key IT metrics, such as CPU, memory and disk. This enables rapid
identification of potential problems (i.e., over-subscription) before
they impact service.
Security - StressFree I/T® delivers detailed
security scanning capabilities, enabling rapid identification (via
paging or email) of potential security vulnerabilities that could affect
critical business operations. Scans can take place on a weekly or
monthly basis, and include recommendations on how to resolve suspected
security breaches. StressFree I/T® also delivers
"intrusion" summaries documenting "who did what to whom", providing the
basis for audit trails.