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StressFree I/T®
Total Managed Service (TMS)
Total Managed Services (TMS) Plan
The StressFree I/T® Total Managed Services plan
includes:
» Total coverage of all network infrastructure devices
(servers, routers, switches, firewalls, desktops,
printers, etc.).
» Proactive 24X7 monitoring service
» Both remote and on-site technology support services provided
» Guaranteed response to all problems
» Unlimited telephone and email support
» Monthly technology review meeting
» Customer service web portal
» Monthly report of alerts and resolutions, work-in-progress, and work
accomplished.
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